Last updated: 6 August 2026
ZD Foods ("we," "us," "our") operates the ZD Foods mobile application (the "App"), which allows customers to order food for pickup or delivery, and to book catering. This Privacy Policy explains what information we collect, how we use it, and who we share it with.
By using the App, you agree to the collection and use of information as described here.
| Data | When | Why |
|---|---|---|
| Name, phone number, delivery address | Checkout, account setup | To fulfill and deliver your order, contact you about it |
| Email address | Creating an account with email/password | Sign-in, account recovery |
| Phone verification | If phone verification is required at checkout | Confirm the phone number is real and reachable, via SMS code |
| Payment information | Checkout | Processed entirely by our payment processor, Stripe — we do not receive or store your full card number |
| Order details | Every order | Items, quantities, special instructions, catering event details |
You may browse and order as a guest without creating an account. Guest order details and saved preferences are stored locally on your device only and are not linked to a permanent account unless you choose to create one.
We do not sell your personal information. We share information only as needed to operate the service:
| Party | What they receive | Purpose |
|---|---|---|
| Stripe | Payment details | Processing payments securely — we never see your full card number |
| Delivery partner (Uber Direct) | Your name, phone number, and delivery address | Completing delivery of your order |
| Google Firebase | Account, order, and app data | Our backend infrastructure — authentication, database, and push notifications |
| Google Places | Address text you type | Address autocomplete during checkout |
| Analytics provider (Mixpanel) | Name, email, phone number, and in-app activity, tied to your account | Understanding app usage and improving the product |
We may also disclose information if required by law, or to protect the rights, property, or safety of ZD Foods, our customers, or others.
We retain account and order information for as long as your account is active, and as needed to comply with our legal and tax obligations. Guest data stored only on your device is removed when you clear the App's data or uninstall it.
When you delete your account, we permanently delete:
We are required by law to keep records of completed transactions for tax and accounting purposes. Rather than keep these linked to you, we remove your personal details from past orders — your name, phone number, and delivery address are stripped from them — leaving only the anonymised transaction record. Once this is done, those records can no longer be traced back to you.
Account deletion cannot be undone, and we cannot restore a deleted account or its order history. If you have an order currently in progress, we ask you to wait until it is complete (or contact us) before deleting, so that we can still fulfil it.
The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
We use industry-standard measures to protect your information, including encrypted connections and access controls on our backend systems. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. We will update the "Last updated" date above when we do. Continued use of the App after changes means you accept the updated policy.
Questions about this policy or your data:
assist@ziondaughters.com