Account & Data Deletion

Last updated: 6 August 2026

This page explains how to delete your ZD Foods account and what happens to your data. The ZD Foods app is operated by Zion Daughters LLC.

1. Deleting Your Account In the App

The fastest way to delete your account is in the app itself:

Open the ZD Foods app and sign in
Go to Settings
Tap Delete Account and confirm

Your account and data are removed immediately, as described in Section 3.

2. Requesting Deletion Without the App

If you no longer have the app installed, or cannot sign in, email us from the address associated with your account:

assist@ziondaughters.com

Please use the subject line "Account deletion request". We may ask you to confirm a detail from your account before we proceed, so that nobody else can delete your account on your behalf. We action these requests within 30 days of verifying your identity.

3. What Is Deleted

When your account is deleted, we permanently remove:

Your sign-in credentials and account record
Your profile details — name, phone number, and saved delivery address
Your saved notification/device tokens and your in-app notification history

4. What Is Kept, and Why

We are required by law to keep records of completed transactions for tax and accounting purposes. Rather than keep those records linked to you, we strip your personal details from your past orders — your name, phone number, and delivery address are removed — leaving only an anonymised transaction record that cannot be traced back to you.

These anonymised records are retained for as long as applicable tax and accounting law requires.

5. Before You Delete

Account deletion cannot be undone. We cannot restore a deleted account or its order history.

If you have an order currently in progress, please wait until it is complete before deleting your account, or contact us — otherwise we may be unable to fulfil or support that order.

6. Questions

For anything relating to your account or your data:
assist@ziondaughters.com